Delivery Policy
Last Updated: 21/05/2025
At Vaulted Collectables, we’re committed to fast, secure, and reliable shipping — whether you're in the UK or around the world.
📦 Processing Times
Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
Pre-orders will ship on or shortly after the official release date (dates listed on product pages).
You'll receive an email with tracking details as soon as your order is dispatched.
🇬🇧 UK Shipping
Standard Tracked Delivery (Royal Mail / Courier):
Estimated Delivery: 2–4 business days
Fully tracked with delivery updates
FREE for orders over £75
Flat rate: £3.99–£5.99 (based on weight and value)
Next-Day Delivery (Express Courier):
Available for orders placed before 12PM (Mon–Thu)
Cost calculated at checkout
🌍 International Shipping
We ship worldwide, including to Europe, USA, Canada, and beyond.
Tracked International Delivery:
Delivery Time: 5–12 business days (varies by region)
Tracked and insured for peace of mind
Shipping costs calculated at checkout based on location and weight
📌 Customs & Duties:
International orders may be subject to local import duties and taxes. These are the responsibility of the customer and are not included in our prices.
📫 Pre-Orders
Pre-order items will ship on or just after the official release date.
If your order includes both pre-order and in-stock items, we may hold the shipment until all items are available. If you’d like them shipped separately, please place separate orders.
💡 Additional Delivery Notes
Vaulted Collectables is not liable for delays caused by couriers, weather, customs, or other external factors.
In the rare case of a lost or damaged parcel, please contact us within 7 days of the estimated delivery date.
We reserve the right to upgrade shipping method at no extra cost to ensure safe and timely delivery.
❓Need Help?
For delivery updates, lost packages, or special requests, please contact us:
📧 info@vaultedcollectables.com
We aim to respond within 24 hours (Monday–Friday).